Cisco Cloud Control
Home Experience
Cisco Cloud Control
Home Experience
Cisco Cloud Control
Home Experience
Designing the starting point for a unified platform
Designing the starting point for a unified platform
Nov 2025 - Feb 2026
Nov 2025 - Feb 2026
INTRO
INTRO
INTRO
What is Cisco Cloud Control?
What is Cisco Cloud Control?
Cisco Cloud Control is a unified platform that brings together Cisco services, product data, incidents, and workflows in one place.
Cisco Cloud Control is a unified platform that brings together Cisco services, product data, incidents, and workflows in one place.
MY CONTRIBUTION
MY CONTRIBUTION
As a product designer on the Home Experience team, I designed the starting point of the platform. My focus was to define how Home connects the different services across Cisco Cloud Control and helps users move from understanding their environment to finding the right insight, service, or action.
As a product designer on the Home Experience team, I designed the starting point of the platform. My focus was to define how Home connects the different services across Cisco Cloud Control and helps users move from understanding their environment to finding the right insight, service, or action.
01
01
Translating an ambiguous product vision into a concrete user flow
Translating an ambiguous product vision into a concrete user flow
Cisco Cloud Control had a broad vision of connecting multiple services in one platform. I translated this vision into a user flow that defines how users enter Home, understand their environment, identify what needs attention, and move into the right service or workflow.
Cisco Cloud Control had a broad vision of connecting multiple services in one platform. I translated this vision into a user flow that defines how users enter Home, understand their environment, identify what needs attention, and move into the right service or workflow.
02
02
Validating real user needs through early research
Validating real user needs through early research
Collaborated with the researcher, I learned that users prioritize ongoing incidents first, followed by top-down requests and company initiatives. I translated these insights into a Home Experience that connects incidents with their impact, related services, network relationships, AI recommendations, and next steps.
Collaborated with the researcher, I learned that users prioritize ongoing incidents first, followed by top-down requests and company initiatives. I translated these insights into a Home Experience that connects incidents with their impact, related services, network relationships, AI recommendations, and next steps.
Before
Before
After
After
03
03
Designing for localization
Designing for localization
I considered how the Home Experience could support different users, services, and regional contexts while maintaining a consistent product structure and user flow.
I considered how the Home Experience could support different users, services, and regional contexts while maintaining a consistent product structure and user flow.
