Cisco Real Speed

Cisco Real Speed

Cisco Real Speed

Turning complex network data into clear, actionable insights

Turning complex network data into clear, actionable insights

Nov 2024 - Present

Nov 2024 - Present

INTRO
INTRO
INTRO

What is Cisco Real Speed?

What is Cisco Real Speed?

Cisco Real Speed is a consumer product that helps people understand and improve their internet connection. It translates complex network data into clear results, explanations, and next steps across Mobile, Web, and SDK/iFrame.

Cisco Real Speed is a consumer product that helps people understand and improve their internet connection. It translates complex network data into clear results, explanations, and next steps across Mobile, Web, and SDK/iFrame.

MY CONTRIBUTION
MY CONTRIBUTION

As the Lead Designer, I led the end-to-end product experience across platforms. I defined the insight model, shaped the result experience, and designed how router, device, and Wi-Fi data could become useful and actionable for everyday users.

As the Lead Designer, I led the end-to-end product experience across platforms. I defined the insight model, shaped the result experience, and designed how router, device, and Wi-Fi data could become useful and actionable for everyday users.

01

01

Making network performance understandable

Making network performance understandable

The challenge was not simply showing users more data. It was helping them understand what their connection meant, where a problem came from, and what they could do next.

The challenge was not simply showing users more data. It was helping them understand what their connection meant, where a problem came from, and what they could do next.

02

02

Designing the insight model

Designing the insight model

I designed how complex network signals translate into clear performance statuses, plain-language explanations, and contextual recommendations. This included the relationship between router performance, device performance, and Wi-Fi quality.

I designed how complex network signals translate into clear performance statuses, plain-language explanations, and contextual recommendations. This included the relationship between router performance, device performance, and Wi-Fi quality.

03

03

Extending one experience across platforms

Extending one experience across platforms

I extended the core experience across Mobile, Web, and SDK/iFrame, adapting the interaction and information hierarchy to different contexts while maintaining a consistent product system.

I extended the core experience across Mobile, Web, and SDK/iFrame, adapting the interaction and information hierarchy to different contexts while maintaining a consistent product system.

Real Speed is currently in development and expected to launch soon. As the product is not yet public, I’m keeping this case study at a high level. If you’d like to learn more about the design process and product decisions, I’d be happy to share more in conversation.

MORE PROJECTS
MORE PROJECTS

#Officially Launched

#Officially Launched

#B2B Platform

#B2B Platform

#UX Design

#UX Design

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Made with love © 2024 Zoe Sun

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